Atlantic View Care Home Achieves Top Marks!

November 11, 2024

Atlantic View, Enhance Healthcare’s newest care setting, has received top marks in its first Care Inspection by the Scottish Care Inspectorate. 

Atlantic View, which specialises in age related care, opened its doors to residents on 21st March of this year and has since gone from strength to strength, developing into a relaxed and nurturing environment for both staff and residents. The luxury care home scored an impressive five "Very Good" ratings across key areas, including Wellbeing, Leadership, Staff, Setting, and Care Assessment and Planning.


Inspectors arrived at the purpose-built care home for an unannounced three-day visit on 31st October and were immediately impressed by its stunning setting. Located in the historic town of Ayr, Atlantic View boasts 50 modern en-suite rooms, many offering sweeping views of the seafront and the Isle of Arran. Inspectors described the home as “clean and comfortable” with a “relaxed environment,” both of which contributed to the high standard of care provided.


In addition to the spacious, private rooms, inspectors were particularly impressed with the "multiple quality facilities" available to residents. These include a cinema, games room, multipurpose gym, and a fully furnished café where residents, families, and friends are welcome throughout the day. Inspectors also highlighted the home’s close proximity to local shops and leisure facilities, all within walking distance, as well as its open access to beautifully designed, Mediterranean-inspired gardens—features that, according to inspectors, "increase people’s sense of wellbeing."


Staff were another area of praise, with inspectors describing them as “experienced and knowledgeable” and commending their “commitment to high standards,” which helped foster a strong sense of community and a high level of care. The home’s comprehensive training and induction programme ensures staff are fully equipped to meet residents’ needs, with ongoing support from the management team. In interviews, staff expressed that they felt well-supported and had “time to do any tasks required,” with one staff member adding that Atlantic View is “a great place to work.” Inspectors also observed the “kind and respectful” relationships between staff and residents, with one resident commenting: “Staff know everyone and take their time with you; they always ask you and give you a choice.”


This commitment to high-quality, person-centred care was particularly evident during mealtimes, which were described as “sociable and pleasant.” The kitchen staff and chefs were praised for offering a variety of freshly cooked, tailor-made meals, all presented to a high standard in a relaxed and welcoming atmosphere. Inspectors were also impressed by the discreet and respectful assistance provided to residents during mealtimes.


Care home manager Michelle Sommerville had this to say:

“Huge thanks to the full team who have went over and above in commissioning this service by striving for the highest standards possible. It’s a beautiful place for people to live and call home and we look forward to it’s continues success in the future”


Operations Manager Ashleigh Walmsley added:

"“It’s an outstanding achievement that Michelle and the full team at Atlantic have achieved for their first full Care Inspection. To hear the Care Inspectorate advise it’s a rarity to receive such a report this early during Atlantic’s first 7 months of opening is remarkable. I’m extremely proud of the team for creating an environment so welcoming and homely; I cannot wait what this service will achieve over the next year."


Atlantic View’s outstanding Care Inspection results reflect the home’s commitment to providing a supportive, comfortable, and enriching environment for both residents and staff. With its impressive facilities, dedicated team, and focus on person-centred care, the care home sets a high benchmark for quality care in the region. Enhance Healthcare’s commitment to excellence is clearly evident in the care provided at Atlantic View, offering residents a place where they can truly feel at home.

If you have any enquiries regarding Atlantic View, or any of our other homes, please go to https://www.enhancescotland.co.uk/

Or find us on https://www.carehome.co.uk/

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