Wallacetown Gardens Celebrates Double ‘Very Good’ Ratings Following Care Inspectorate Visit
Wallacetown Gardens has been praised by the Care Inspectorate following a recent unannounced inspection, receiving two ‘Very Good’ (5) ratings for Quality of Environment and People’s Health and Wellbeing.
Located in the seaside town of Ayr, the care home provides specialist support for adults aged 18–65 living with complex and life-limiting conditions, including Huntington’s, acquired brain injuries, learning disabilities, physical disabilities, and enduring mental health needs. The inspection highlighted the home’s strong emphasis on promoting independence, dignity, and meaningful activity, values that sit at the heart of day-to-day life at Wallacetown.
Inspectors found “significant strengths” in the physical environment, noting that the home has been designed to be both functional and welcoming. With 20 modern ensuite bedrooms spread across two floors and access to a secure garden, the layout supports both privacy and social connection. Shared spaces, including lounges and dining areas, had been recently redecorated to create a more homely atmosphere, changes that residents were fully involved in planning.
The report also highlighted designated activity spaces, including a craft area, gaming zone, nail bar and a dedicated “nightclub” area, which inspectors noted were actively used and enjoyed by residents. Outdoor areas were also praised, particularly the new BBQ and seating area which had been added following resident feedback.
In relation to health and wellbeing, the Care Inspectorate observed staff providing warm, respectful and professional support, noting their “very good knowledge” of each person’s needs, goals and preferences. Inspectors were satisfied that residents were encouraged to live as independently as possible, supported by enablement-focused care plans and meaningful one-to-one engagement.
The home’s approach to activity and daily structure was also commended. A lifestyle manager and dedicated activity staff lead a varied programme that includes Zumba, cycling, group exercise and ‘Mindful Mondays’, with holidays and outings planned in close consultation with residents. Inspectors were particularly impressed by how involved people were in shaping their own routines and influencing the wider service, through regular surveys, discussions, and opportunities to give feedback.
Health needs were described as “carefully monitored”, with effective systems in place for medication management, infection prevention and collaborative working with external health professionals such as GPs, nurses, and podiatrists.
Since becoming part of the Enhance Healthcare group in 2023, Wallacetown Gardens has continued to build on its strong foundations, driven by a team deeply committed to person-centred care. The Care Inspectorate’s findings are a testament to the dedication of staff and management and a clear reflection of Enhance Healthcare’s values in action.
Congratulations to the entire team at Wallacetown Gardens on this fantastic result!
