Greencross Care Home Praised for ‘Very Good’ Wellbeing in Latest Inspection
Enhance Healthcare is delighted to share that Greencross Care Home, one of our newest additions to the Enhance portfolio, has received some fantastic feedback following its most recent unannounced Care Inspectorate inspection.
The 76-bed home, set in the heart of Cambuslang, providing nursing care for older adults and those living with alcohol-related brain damage, was inspected over the 5th and 6th of August 2025, and assessed in two key areas: Wellbeing and the Setting. Greencross achieved a ‘Very Good’ (5) rating for Wellbeing and a ‘3’ (Adequate) rating for Setting. Taken alongside previous visits, this means the home now holds overall grades of 6, 6, 5 and 3, an incredible reflection of the excellent care already being delivered as well as the amazing opportunities ahead for improvement.
Inspectors praised the warm, compassionate relationships between staff and residents, describing “significant strengths” in the quality of support. Families and professionals echoed this view, with one relative commenting: “We are really happy with the support. Staff know my mum very well and there is good communication between the staff and myself.” Another added: “Staff are brilliant – a well-gelled team who have people at the forefront.” A visiting professional described Greencross simply as: “This home has the best outcomes for people.”
Residents were seen to thrive through meaningful activities tailored to their interests, from learning new languages and attending wellbeing groups to enjoying music events. Staff spent dedicated one-to-one time with individuals, helping them feel valued and connected. A distinctive feature of Greencross is its informal wellbeing reviews, sometimes held in the company of the home’s pet rabbits, creating a relaxed and positive environment where people feel comfortable sharing their wishes and ambitions.
The report also highlighted the home’s proactive approach to health and emotional wellbeing. Staff were commended for responding sensitively to stress and distress, supported by clear care plans and regular oversight. Inspectors noted how small, personalised dietary changes had improved people’s physical health, confidence, and independence, while strong links with external professionals ensured residents’ wider needs were met consistently and effectively.
When looking at the setting, the inspection identified this as the next area of focus for Greencross, giving Enhance an exciting opportunity to bring Greencross’s environment up to the same high standards already seen in its care and wellbeing. Greencross already benefits from a range of communal spaces in The Lodge, including a cinema room, relaxation areas, and a large lounge and dining space. As one of Enhance Healthcare’s newest homes, investment in the environment is a top priority, with refurbishment plans being shaped in collaboration with staff and residents. Across Scotland, Enhance homes are known for their welcoming and modern settings, and Greencross will soon reflect that same quality.
The Care Inspectorate’s findings are a testament to the dedication of the Greencross team, who continue to create a culture where residents feel safe, respected, and able to flourish. With the support and investment of Enhance Healthcare, Greencross is well positioned to build on this success, ensuring residents benefit from both outstanding care and the setting they truly deserve.
Congratulations to everyone at Greencross on this fantastic result.
